Returns
To be eligible for refund or exchange:
Returns must be postmarked within 30 calendar days from the date you received the product
Items must be returned unopened, undamaged, and in their original packaging.
Please Note: I am unable to offer exchanges or refunds for products returned due to skin irritation. I stand by the quality of the products I sell, but certain ingredients may cause irritation to very sensitive skin. To help you avoid irritation or allergic reaction, a full ingredient list is displayed on each product page and on each product label. People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product. If you’re having trouble deciding what products might work best for your skin, contact Jeannine for a recommendation. I’m happy to help!
Shipping
I am unable to cover return shipping costs. You’re welcome to choose whichever courier you prefer – just remember to pack properly to ensure your return arrives undamaged.
Mail returns to:
Email directly for information: theherbappeal@gmail.com
Refunds
Once I receive your returned item, I’ll let you know. I’ll inspect the product for any damage or signs of use. After inspection, I’ll share the status of your refund with you immediately.
If your return is approved, you’ll receive a full refund credited to your original payment method. Any original shipping fees are non-refundable. Please allow up to two weeks for your return to be processed.
The Herb Appeal Naturals, LLC reserves the right to change and update this return policy at any time.